Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Instructions
Please call our Help Desk to open a ticket. Your representative will talk with you first to determine the nature of the problem and if needed will direct you to this page to initiate your remote assistance session.

Enter your Name and Company in the fields below and click the Submit button to initiate the screen-sharing session.

You will be prompted to download a small virus-free plug-in. With your permission, your support representative can view your screen and share control of your mouse and keyboard.